TRUE EXPERTISE IN
Business Process Management (BPM) entails the management and orchestration of long-lived and cross-organization end-to-end business processes that span people, machines services, as well as functional boundaries.
BPM tools are perfect as a master orchestrator of processes and a manager of several task lists. They can easily collaborate with RPA bots or other micro-services to automate a case within a process. They also provide direct integration services/API's to other enterprise platforms, applications, devices and AI services. Modern BPM automation technologies are low-code platforms that allow rapid and robust process automation within weeks instead of months.
The art of BPM is a combination of practices centered around driving organizational value through a process-improvement culture. BPM can be as simple as defining unclear processes, continually looking for areas of improvement and making changes, or as complex as a complete business process re-engineering.
Benefits of low-code Case Management
Organizations are constantly faced with the need for change. Changes may become necessary as a result of new regulations, market demands or the emergence of new ways of working. BPM facilitates the design of processes that are flexible and changes that can be implemented at minimal costs. Processes can easily be customized to suit the requirements of your organization.
BPM can facilitate the automation of repetitive elements within regular workflows. Process improvements like removal of bottlenecks, introduction of parallel processing, and elimination of redundant steps can easily be achieved. This improvement will allow employees to spend more time on other activities, since the main support functions are handled. This, in turn, translates into increased productivity and reduced waste.
With leaner processes and increased productivity, employees are more able to focus on the customer. There will be an increased capacity to respond more quickly to proposals, build solutions faster and customize more quickly. BPM also brings people and technology together in a way that increases customer satisfaction.
Efficiency & Reduced Risks
The visibility of business processes allows for concentration on inefficiencies. Because BPM gives organizations the opportunity to work more efficiently, they are able to save their resources. BPM results in the creation of better-designed, executed and monitored processes which can help reduce the risk of fraud.
The BPM suites (BPMS) bridge the communication gap between business users and IT, thanks to the use of standards like BPMN. With BPM, the focus is not on “applications” but on “processes”, along with the applications that support them.
Sustainability & Measurability
Business Processes are continually improved to adapt to changing organizational conditions so that they can deliver the expected results. This swift adaptation can be achieved with BPM while maintaining control or managerial oversight. All processes can be measured end-to-end and compared to expected results. This helps to manage people and processes.
Using inspirational awareness sessions and tailored workshops to discover and identify the full potential for your organization.
- Process Mining: discovery and BPMN mapping
- Business Analysis Existing Processes: process optimization
- Value Proposition: process automation
- Proof of Value
- Application Architecture Optimization:
By using our proven methodology framework we use our best practices and design guidelines to deliver high quality automation solutions.
- Document Management
- Process Management
- Case Management
- Decision Management
- UX Development
Monitoring and maintaining the automation solutions including our proven health checks, quality and control frameworks and value reporting.
- Process Tooling Operations
- Business Activity Monitoring
- BPMN Heatmaps
Tailored training material and bootcamp sessions to upskill resources and transfer knowledge.
- Tool Training
- Process Training
- Analysis of Process Variants
Our BPM cases
Through our automation expertise, we already efficiently supported several customers. Find out how we put our know-how into practice by reading our cases below.