The term Hyperautomation was coined in 2019 by the IT research and advisory firm Gartner. Gartner calls hyperautomation, a mixture of automation technologies that exist to augment and expand human capabilities.

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For us, Hyperautomation is rather a combination of a human-first approach and set of advanced technologies for scaling automation in the enterprise. Hyperautomation is not the use of a single (often siloed) automation technology to solve one tactical use case within the organization. For Hyperautomation to work, it requires a platform long term mindset and close collaboration between people and digital technologies. Hyperautomation can bring incredible flexibility, efficiency and speed to the digital initiatives within any organization.

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Hyperautomation involves the orchestrated use of multiple technologies, tools or platforms, including:

• Artificial intelligence (AI)
• Machine learning
• Event-driven software architecture
• Robotic Process Automation (RPA)
• Business Process Management (BPM) and intelligent business process management suites (iBPMS)
• Integration platform as a service (iPaaS)
• Low-code/no-code tools
• Packaged software
• Other types of decision, process and task automation tools

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Hyperautomation is currently a top trend on the Gartner Top Strategic Technology Trends for 2022 and beyond.

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Use Hyperautomationn as a business-driven, disciplined & innovative approach that enables identification, optimalization and automation of as many (end-to-end) business and IT processes as possible. It is not bound by technology, rather by creativity. 

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